NPS Customer insight survey
Pete did not like not knowing where his company stood with their client base. The uncertainty of what information the clients knew or didn’t drove the base questions for the survey and produced highly-actionable intel.
Virtually Sourced & VoloHaus (collaboration) customized a highly-specific NPS survey to distribute to a client base of 300. We obtained qualitative & quantitative feedback from these clients (with a 30% engagement rate), including new found revenue streams.
Pete Fowler Construction gained advanced insight into their clients wants and needs. After providing the 35 page report with graphical representations, we outlined many action items that the company should focus on to obtain almost immediate returns on their investment.
“We were wary, but they proved us wrong. We love their high energy & positivity. The Virtually Sourced team is organized & interfaces seamlessly with our clientele & our team. It’s remarkable the initiative they display in finding new & creative ways to enhance our company. By streamlining our marketing efforts & helping to productize certain aspects, they have become invaluable.”
~ Pete Fowler, CEO
EVENT SUPPORT & COORDINATION
HOURS OF OPERATION
MON – FRI
8 AM – 6 PM PST
SAT & SUN